• Do I need a new router?

    Best answer: Do you mean your WiFi is not working? If so, log on to the router via an Ethernet connection and check the wireless settings - network name, pass phrase, wireless channel, protocol and encryption mode. Check that the wireless is still enabled and that the SSID (network name is not hidden). Also check that MAC... show more
    Best answer: Do you mean your WiFi is not working? If so, log on to the router via an Ethernet connection and check the wireless settings - network name, pass phrase, wireless channel, protocol and encryption mode. Check that the wireless is still enabled and that the SSID (network name is not hidden). Also check that MAC address filtering has not been turned on. If somebody has changed any of these settings, then either you will have to make corresponding changes in your WiFi devices, or you will have to set them back to the proper settings.

    If the SSID has changed, you can set up a new WiFi profile on your devices. The old network name will no longer show on your devices.

    If the pass phrase has changed, devices will normally report this and ask for the correct pass phrase.

    If the channel has changed, it may now be on a channel that your device does not support. This is probably most common on 2.4 GHz if the router is using channels 12, 13 or 14. Devices in the USA only use channels 1 to 11 and sometimes are unable to see channels 12 to 14.

    If the protocol has been restricted say from 802.11b/g/n to 802.11n only, then devices relying on the other protocol will not work.

    If the encryption mode has changed, the device will normally ask for a pass phrase to be entered for the new mode.

    Obviously the wireless network may be disabled, and it needs to be enabled for wireless connection.

    If the SSID broadcast was enabled and has been disabled, then the device has to be set to connect even when the SSID is not broadcast. There is little point in disabling SSID broadcast as it has almost no effect on network security and can meaan that nearby networks may use the same wireless channel, which will interfere with your network, as they will not know your network is there but hidden.

    If MAC address filtering is on and your device is not permitted through the filter, then the network will not be available to you.

    I have seen one router (a BT Hub 4) that lost 2.4 GHz and required the router to be factory reset using the reset button. Other routers may have a similar issue.

    When asking a question like this one, it helps if you include all the symptoms and the make and model of device you are asking about. There are hundreds of different routers, and simply saying the lights are green is not very helpful.

    Finally, if you can connect to the router itself, but cannot reach the Internet then the wireless adapter in the router is working. Do WiFi connected devices get their proper addresses? Can you log on to the router's configuration settings over WiFi?

    Back to you for some diagnosis.

    I hope this helps.
    4 answers · 2 days ago
  • How do I fix Netflix’s network errors?

    This has been happening for weeks now. My netflix logged me out on my phone and I’ve tried logging back in. It keeps showing a message saying that there’s a network error. So I looked up how to fix it and none of the solutions offered by netflix has worked. I tried to call Netflix Support, but the same message pops... show more
    This has been happening for weeks now. My netflix logged me out on my phone and I’ve tried logging back in. It keeps showing a message saying that there’s a network error. So I looked up how to fix it and none of the solutions offered by netflix has worked. I tried to call Netflix Support, but the same message pops up saying that there’s a network error. And the thing is, this is only happening on my phone. Everyone that I share an account with has never had this problem. Please tell me what I should do.
    3 answers · 5 days ago
  • Why isn't my Gigabit internet connection stable?

    Why isn't my Gigabit internet connection stable?

    So obviously I have a Gigabit internet connection as stated in the title. I just have one problem. Whenever I m downloading anything (Ex. A game off of Steam) I never reach my full potential. I"m usually hovering around the twenties and even then I drop down to to the single digits. So I can't reach my... show more
    So obviously I have a Gigabit internet connection as stated in the title. I just have one problem. Whenever I m downloading anything (Ex. A game off of Steam) I never reach my full potential. I"m usually hovering around the twenties and even then I drop down to to the single digits. So I can't reach my peak speeds, and my connection isn't stable at whatever speed it's at. Thanks in advance! (Screenshot of my Internet speed that I took 3 minutes ago) https://gyazo.com/12d3c9674fb1af4c6da313...
    5 answers · 9 hours ago
  • Computer is not getting even have ot the tested internet speed?

    Old Dell computer on vista is displaying 30-60 mbps on speed test. Should be 200+ Technician changed the cables to cat5e. no change Bypassed router...no change. I have 100/1000 ethernet card Technician showed I was getting 245 mbps from the modem Bad ethernet card?
    Old Dell computer on vista is displaying 30-60 mbps on speed test. Should be 200+ Technician changed the cables to cat5e. no change Bypassed router...no change. I have 100/1000 ethernet card Technician showed I was getting 245 mbps from the modem Bad ethernet card?
    6 answers · 2 days ago
  • 1000mbps internet but I only get 100mbps?

    I have a Calix 844G router and modem combo(recently upgraded) and It is connected via cat 5e ethernet to my pc. With the wireless 5Ghz connection, I get about 400mbps(which is expected). I should be getting 1000mbps on my pc but I only get 100mbps and before you say , my built in NIC is: Intel(R) 82579LM Gigabit... show more
    I have a Calix 844G router and modem combo(recently upgraded) and It is connected via cat 5e ethernet to my pc. With the wireless 5Ghz connection, I get about 400mbps(which is expected). I should be getting 1000mbps on my pc but I only get 100mbps and before you say , my built in NIC is: Intel(R) 82579LM Gigabit Network Connection. And I tried changing the speed and duplex manually but when I change it to 1Gbps, it says network unplugged and stops working.
    7 answers · 3 days ago
  • What's wrong with my WiFi?

    I have a router (Netgear C7000) & a modem provided by Spectrum. The internet works when I use the ethernet to connect it directly to my laptop from the modem but when I try to connect to the internet through my router, it doesn't work. I can connect to the network but the internet doesn't work. All... show more
    I have a router (Netgear C7000) & a modem provided by Spectrum. The internet works when I use the ethernet to connect it directly to my laptop from the modem but when I try to connect to the internet through my router, it doesn't work. I can connect to the network but the internet doesn't work. All lights are green. No blinking or anything. Please help.
    5 answers · 1 day ago
  • “The Wi-Fi network “...” could not be joined.”?

    So, why isn’t my Mac connecting to the internet? Every other device in my house is, so why isn’t it?
    So, why isn’t my Mac connecting to the internet? Every other device in my house is, so why isn’t it?
    5 answers · 4 days ago
  • Can i ddos anyone?

    5 answers · 3 days ago
  • What does the "fi" in "Wifi" stand for?

    5 answers · 5 days ago
  • Do individual computers have any "signature" by which they can be identified over the internet? Not the IP address, but the physical device?

    For example...if a political dissident somewhere was using public wifi, could the government potentially identify the actual computer that was being used to connect to the internet, and find out who bought it through purchase records etc?
    For example...if a political dissident somewhere was using public wifi, could the government potentially identify the actual computer that was being used to connect to the internet, and find out who bought it through purchase records etc?
    8 answers · 1 week ago
  • Fast Ethernet Speeds but slow Wifi?

    Fast Ethernet Speeds but slow Wifi?

    Best answer: It's difficult to assess if you have a problem or what it is when you use such a mishmash of units. So you have a 30 millibit/5 millibit plan and you are getting 22 millibits/second (mbps), which is around 45 seconds for each bit. What you really meant is 22 Mbps (Megabits/second). Similarly, 150 KBPS are... show more
    Best answer: It's difficult to assess if you have a problem or what it is when you use such a mishmash of units. So you have a 30 millibit/5 millibit plan and you are getting 22 millibits/second (mbps), which is around 45 seconds for each bit. What you really meant is 22 Mbps (Megabits/second).

    Similarly, 150 KBPS are improbable units. K mean Kelvin - a unit of temperature. B is normally taken to mean Bytes. 150 kBps equates to 1.2 Mbps.

    You need only one slow WiFi device perhaps using 802.11b and some distance from the router, and this could drop the WiFi speed down to this sort of speed.

    Were you testing with only one device connected to the router either by Ethernet or WiFi. If you have other devices using WiFi at the same time, then your speed test results will be flawed. I recommend you use http://speedtest.net as your speed testing site.

    You should also look at the low level WiFi connection speed. This is the raw instantaneous WiFi speed at which your device is connected. See my WiFi speed shown below. The typical average speed I should expect as a single user on the WiFi network will be up to 75 Mbps. On the speedtest.net site I am getting about 45 Mbps. I am using quite a slow laptop, and during the test the CPU was hitting 100%. CPU usage for WiFi is almost invariably much higher than it is for Ethernet.
    6 answers · 6 days ago
  • Cannot find my WIFI password?

    5 answers · 4 days ago
  • What can i do to fix my computer?

    I have an HP computer and its updated to Windows 10. Its not connected to the internet, it somehw got erased. I dont remember how, I follow a tutorial and tried a broadband and dial up connection. I tried to put the ISP username and password and it wont let me proceed. I think i put it correclty. isnt the ISP... show more
    I have an HP computer and its updated to Windows 10. Its not connected to the internet, it somehw got erased. I dont remember how, I follow a tutorial and tried a broadband and dial up connection. I tried to put the ISP username and password and it wont let me proceed. I think i put it correclty. isnt the ISP username your internet name and the ISP password the wifis password? wells thats what I put, then its says the Wizard couldnt make the connection. Is there a way to fix this. I cant put enable the connection because the network folder is empty. Thanks.
    3 answers · 5 days ago
  • Difference between wifi extenders and wifi reapeaters? And which one is best to extend your wifi signal for your main router that can’t?

    Reach a certain place in ur house?
    Reach a certain place in ur house?
    8 answers · 1 week ago
  • How to fix DNS server not responding?

    This happens to my Internet a couple of times a month. I have spectrum and they suck. Sometimes the outage last a couple of minutes and sometimes hours. How can I speed up the process?
    This happens to my Internet a couple of times a month. I have spectrum and they suck. Sometimes the outage last a couple of minutes and sometimes hours. How can I speed up the process?
    6 answers · 1 week ago
  • Why is my PC so slow??

    My PC, which connects wirelessly, is in the same room as my Xbox. My xbox can connect just fine and run games just fine. However, my PC is so freaking slow. I have put up a WiFi repeater about halfway between the router and my PC, and the PC can connect to the repeater but has no internet access. It says... show more
    My PC, which connects wirelessly, is in the same room as my Xbox. My xbox can connect just fine and run games just fine. However, my PC is so freaking slow. I have put up a WiFi repeater about halfway between the router and my PC, and the PC can connect to the repeater but has no internet access. It says “connected” but can’t connect to anything. So I switched the WiFi to the main router and the connection is INCREDIBLY slow. It’s ridiculous. I don’t know why my PC has so much trouble yet my xbox works just fine. And I can’t move my router because it is via dsl. What should I do to fix this issue?!
    8 answers · 1 week ago
  • Computer WIFI?

    I live in a large apt. complex, and they have a wifi in the building. If I hook on to there wifi can they monitor or hack into my computer. Thanks, John
    I live in a large apt. complex, and they have a wifi in the building. If I hook on to there wifi can they monitor or hack into my computer. Thanks, John
    7 answers · 1 week ago
  • How accurate are IP location websites that map your geographic location using your IP address?

    I went to https://myip.icu and the pin was close to where I am. How accurate are these things?
    I went to https://myip.icu and the pin was close to where I am. How accurate are these things?
    8 answers · 2 weeks ago
  • My home WIFI-s are not appearing on my WIFI list on laptop, but my neighbor's are appearing...?

    Laptop is not displaying my home WIFI's but displays only my neighbor's WIFI. And when I tried to connect to my WIFI, when once displayed on my WIFI list, it disconnected all other devices from my WIFI. If you need other details please ask me... thanks....
    Laptop is not displaying my home WIFI's but displays only my neighbor's WIFI. And when I tried to connect to my WIFI, when once displayed on my WIFI list, it disconnected all other devices from my WIFI. If you need other details please ask me... thanks....
    7 answers · 2 weeks ago