How to solve blue screen windows 10?

I encountered blue screen your pc ran into a problem and needs to restart, this happen twice when i put the pc on sleep, when it turn on, it kinda hang and come up the blue screen...then it froze totally hang..i have to push the on button....

my spec (ryzen 7, 16gbram, rtx 2060 s)

could it be software or ram or wat?

3 Answers

  • Tommy
    Lv 5
    10 months ago

    Could be a lot of things. Can you start it with the power button? If so restart in safe mode with networking enabled. From safe mode you can do some troubleshooting.

  • 10 months ago

    What happens if you shut it down properly, and turn it off, wait a bit and then power it up and start?

  • Bill-M
    Lv 7
    10 months ago

    It's the Operating System.  Needs to be reinstalled.

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